Posted: 19th March 2025
Salary: up to £32,000 per annum
Location: Beaminster
Reference: Office
📍 Beaminster, Dorset | 💰 Up to £32,000 per annum | 📅 Full-Time, Permanent
Are you an experienced team leader with a passion for customer service and operational excellence? Do you thrive in a fast-paced environment where you can make a real impact? If so, this Office Manager role could be your perfect next step!
About the Role
We’re looking for a proactive and highly organized Office Manager to oversee the Customer Experience team, ensuring seamless daily operations and outstanding service. This is a fantastic opportunity to take ownership of a key business function, drive efficiency, and lead a motivated team.
What You’ll Be Doing:
✔ Leading and managing the Customer Experience team, ensuring smooth day-to-day operations.
✔ Overseeing team performance, training, and development to maintain high service standards.
✔ Handling escalated customer inquiries, refunds, and replacements with professionalism.
✔ Identifying and implementing process improvements to enhance efficiency.
✔ Managing office administration, ensuring everything runs smoothly.
✔ Collaborating with senior management on key projects and department goals.
What We’re Looking For:
🔹 Proven experience in a leadership or management role within a customer-focused environment.
🔹 Strong problem-solving skills and the ability to make confident decisions.
🔹 Excellent organizational abilities, with a keen eye for detail.
🔹 A passion for delivering top-tier customer service and driving continuous improvement.
🔹 Comfortable using digital tools and data to optimize operations.
What’s in It for You?
✨ Salary: Up to £32,000 per annum.
✨ Career Growth: Opportunities to develop and progress as the department expands.
✨ Support & Training: Resources for professional development and leadership training.
✨ Great Team Culture: Work in a collaborative and dynamic environment.
Why Join Us?
This is more than just an office management role—it’s an opportunity to shape and lead a growing team, improve processes, and play a key role in the company’s success. If you’re a driven, positive leader who enjoys problem-solving and empowering teams, we’d love to hear from you!
📩 Apply now and take the next step in your career!